Privacy Policy

This Privacy Policy applies to your use of the Noscia website operated by Apple of your eye Ltd. It explains how we handle personal information when you browse the website, create an account, place an order, make a payment, contact us, or access digital books (eBooks) and downloadable educational publications purchased through the website.

This Privacy Policy should be read together with our Terms and Conditions, Delivery Policy, Refund Policy, and any other policies published on the website.

1. Scope of This Privacy Policy

This Privacy Policy applies only to personal information collected through the Noscia website.

The website may contain links to third-party websites or services. Those third-party websites are governed by their own privacy policies and are not controlled by Apple of your eye Ltd. We are not responsible for the privacy practices or content of third-party websites.

2. Acceptance of Policy

By visiting, accessing, using the website, creating an account, or purchasing digital books (eBooks) available on the website, you acknowledge that you have read and understood this Privacy Policy.

You consent to the collection, use, storage, and processing of your information in the manner described here, subject to applicable law.

2A. Legal Basis for Processing

We collect and process personal information where it is reasonably necessary for the operation of the website and the provision of our services.

This may include processing information in order to:

• fulfil a purchase or order placed through the website;
• provide access to purchased digital products;
• manage customer accounts and communications;
• comply with legal and regulatory obligations;
• protect against fraud, abuse, or unauthorised transactions.

3. Information We Collect

We may collect personal information that you provide directly to us, including:

• Name
• Email address
• Billing address
• Phone number, where provided
• Account registration details
• Order and transaction information
• Customer support communications

We may also collect technical and usage information automatically when you use the website.

4. Technical and Usage Information

When you use the website, we may automatically collect certain technical information, including:

• Browser type and version
• Device type and operating system
• IP address
• Date and time of access
• Pages viewed and actions taken on the website
• Referring website or source

This information helps us operate the website, improve functionality, maintain security, and understand how users interact with our services.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to improve website performance, remember user preferences, support account access, analyse traffic, and enhance the user experience.

You may change your browser settings to refuse or delete cookies. However, some parts of the website may not function properly if cookies are disabled.

6. How We Use Your Information

We may use your information for purposes including:

• Creating and managing your account
• Processing orders and one-time payments
• Delivering access to purchased eBooks and downloadable publications
• Sending order confirmations, access instructions, and service emails
• Providing customer support
• Preventing fraud, abuse, and unauthorised activity
• Improving website performance and user experience
• Complying with legal and regulatory obligations

7. How We Share Information

We do not sell your personal information.

We may share information only where reasonably necessary to operate the website and provide services, including with:

• Payment processors handling one-time card payments
• Technology providers and hosting providers
• Service providers supporting website operations, customer support, and security
• Professional advisers or authorities where required by law

Any such sharing is limited to what is reasonably necessary for the relevant purpose.

8. Payment Information

Payments on the website are processed as one-time secure card payments through authorised payment service providers.

Apple of your eye Ltd. does not store full payment card numbers, CVV codes, or other sensitive card authentication data on the website.

All payment processing is handled through secure payment infrastructure provided by authorised third-party payment processors.

The transaction currency used on the website is Japanese Yen (JPY), MUR, USD.

9. Delivery and Access Information

We use your contact and order information to provide access to purchased eBooks.

After payment is completed, customers may receive an order confirmation email and access instructions by email, and/or access may be made available through the website account.

Delivery is electronic and is normally completed within one business day.

10. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including account administration, order processing, legal compliance, fraud prevention, dispute management, and record-keeping obligations.

11. Security Measures

We take reasonable technical and organisational measures to protect personal information, including:

• Access controls and restricted internal access
• Encryption and secure transmission where appropriate
• Security monitoring and vulnerability management
• Measures designed to reduce unauthorised access, misuse, or disclosure

While we take reasonable precautions, no internet transmission or storage system can be guaranteed to be completely secure.

12. International Processing

Your information may be processed or stored in jurisdictions outside your country of residence where this is necessary for website operation, payment handling, hosting, support, security, or related services.

Where applicable, we take reasonable steps to ensure that personal information remains appropriately protected.

13. Your Rights and Choices

Subject to applicable law, you may contact us to request access to, correction of, or updates to the personal information we hold about you.

You may also contact us if you wish to raise a question or concern about how your personal information is handled.

Some information may need to be retained where required for legal, accounting, fraud prevention, or operational reasons.

14. Promotional Communications

We may send you service-related communications such as account notices, order confirmations, access instructions, and support messages.

Where permitted by law, we may also send promotional communications. You may opt out of promotional messages where an opt-out option is provided.

14A. Children's Privacy

The website and its services are intended for use by individuals who are legally capable of entering into binding contracts.

We do not knowingly collect personal information from children under the age of 16. If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to delete such information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The version published on the website at the relevant time will apply to your use of the website and purchases made through it.

We encourage you to review this page periodically for any updates.

16. Contact

If you have any questions about this Privacy Policy or the handling of your personal information, please contact:

Apple of your eye Ltd.

Email: info@noscia.hk

Registered Address:
13TH FLOOR FLAT A, HILLTOP PLAZA
49-51 HOLLYWOOD ROAD CENTRAL

Trading Address:
13th Floor Flat A, Hilltop Plaza,
49-51 Hollywood Road, Central,
Hong Kong